CEC Launches New Website Design for an Improved Customer Experience

April 5, 2017 | CEC News

Hiawatha, IA (April 5, 2017) – CEC (Communications Engineering Company), a nationally recognized systems and technology integrator with locations in the Midwest, has launched a new website design at www.cecinfo.com, along with a new tagline: “The Experience Matters.”

To improve the customer experience and offer free education resources, the new design offers quick, easy access to essential technology information for CEC clients and technology decision makers.

The website redesign also reflects the customer-focused changes that CEC has made over the past year. In January 2016, the company announced a realignment that focuses on technology suites instead of one large company structure. One general manager oversees each of the five technology suites: audio/video (AV), IT, safety and security, structured cabling, and two-way communications. Newly created enterprise service groups offer client support through CEC’s Customer Support Center (CSC) and Project Management Office (PMO).

“By offering intuitive access to CEC’s solutions and services, along with many continuously updated industry resources, the CEC experience now extends to our website,” said Melissa Henderson, director of marketing, CEC. “We know that ‘The Experience Matters’ every time a client or potential customer interacts with us, and that includes the online experience as well.”

With new technology content that is consistently updated, CEC’s website redesign serves as a one-stop resource for sharing pertinent industry information, including white papers, case studies, B2B articles, and more. The website also provides helpful information about CEC’s technology solutions and partners, news, and events, as well as customer spotlights that showcase how technology can be used to solve a variety of business challenges.

 

About CEC 
With offices in the Midwest to serve local and national customers, CEC offers solution design, integration, and technical services specializing in audio/video, IT, safety and security, structured cabling, and two-way communications. Focused on the customer experience, CEC partners with clients to understand their businesses, tailor solutions, and plan for future technology needs. CEC has eight offices across the Iowa and Wisconsin metro areas: Cedar Rapids/Iowa City, Des Moines, Dubuque, Green Bay, Madison, Milwaukee, Quad Cities, and Waterloo. To learn more, visit www.cecinfo.com

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