April 27, 2015 | Newsletter

CEC Newsletter   

Customer Newsletter



Dear Valued Customer,


Introducing new technology into your organization is exciting – a chance to improve employee satisfaction, streamline processes, boost security, and futureproof your organization. But purchasing new technology is only the beginning.


Service, maintenance and training play key roles in ensuring that technology systems function properly for as long as possible. Many of our customers share with us the challenge of finding ways to stretch their budget dollars while optimizing the lifecycles of their systems.

To offer solutions that best fit what you've told us you need, we have launched CEC SystemsCare. This new customizable program allows you to assemble a SystemsCare plan that works with your budget, staff and technology by selecting from one or more of following services:

  • Extended warranty
  • Emergency response
  • End-user training and education
  • Technical phone support
  • Systems evaluations and preventative maintenance
  • Software upgrades and support

To learn more about this program, visit our website www.cecinfo.com/systemscare or contact your CEC Account Executive.


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Survey Winner!

When you fill out our online customer surveys, we use your feedback to adjust our customer service. Every respondent has a chance to win a $100 MasterCard gift card. Congratulations to our most recent survey winner: Barilla's Neil Rima and Berlin Memorial Hospital's Robert Zache!

CEC at Industry Events

May 6
Altoona, IA

May 7
Peoria, IL

May 19
Indianola, IA

May 20
Altoona, IA

July 21
Des Moines, IA
CEC Partner News


 Project Profile: Accuray

Incompatible codecs after a merger left Accuray frustrated. CEC offered a videoconferencing solution across all Accuray campuses that enhanced effective communication, reduced business travel, and improved the bottom line. Learn more.

BTC 2015 Dates Announced for Iowa & Wisconsin

CEC now offers Ascom Myco, a smart device that manages healthcare needs, applications, and environments. With just this one device, you can handle medical information, alarms and alerts, and patient calls. By bringing information to you, Ascom Myco helps you spend more time with patients. See the technology at work here.

Important ShoreTel Technology Updates

If your organization uses ShoreTel phones, or is considering a new ShoreTel phone purchase, keep these recent announcements in mind:

  1. CEC is now authorized to offer ShoreTel through the Western States Contracting Alliance (WSCA) for Iowa. Approved organizations funded in part by state tax dollars including state agencies, state facilities, cities, counties, education entities are now eligible for discounts when purchasing ShoreTel through CEC.
  2. Effective Sept. 1, 2015, ShoreTel 100/200/500 series IP phones and BB24 button box will no longer be available for purchase. Click here to learn more.


BISCI Names CEC an Authorized Training Facility

To better serve customers in all markets, CEC is now a BICSI Authorized Training Facility. As a professional association that supports the IT/communications technology industry, BICSI provides stringent standards and guidelines that CEC will follow to provide world-class training for our technicians and installers.

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