Healthcare Communications

Healthcare communications systems have come a long way since their initial designs, which supported a single method for patient-to-nurse communication. New technology brings us robust, integrated platforms with built-in voice communications for mission-critical communication between doctors, nurses, and patients. Healthcare communications systems prioritize patient safety while helping hospitals and clinics meet industry standards, comply with regulations, and improve patient and staff satisfaction. 

Staff-Patient Communications

Clear, immediate connection between patients and their caregivers – regardless of where caregivers are located – makes everyone rest easy. Real-time interaction leads to fast information exchange without caregivers having to leave the bedside of one patient to communicate with another. Medical decisions can even be made before caregivers arrive at the patient’s room, which can reduce readmission rates and hospital-acquired infections. CEC can design and install staff-patient communications systems that integrate with wireless devices so caregivers are always reachable. Systems can be customized for the unique needs of any healthcare facility to support internal initiatives and capture data on important metrics for better decision-making.

Workflow Architecture

Customize workflow solutions to meet the needs of your staff and healthcare organization. By using software to mobilize and distribute mission-critical data and communications, you can connect data from hospital information systems, patient monitors, and nurse call systems. This helps prioritize, distribute, and trace information to improve patient care, workflow efficiency and rounding, and employee safety. CEC can design workflow architecture that gets the right information to the right people at the right time so that appropriate action can be taken immediately.

Mobility Solutions

Clinical-grade mobile devices offer the features of a smartphone, but stand up to constant use in a healthcare environment. CEC offers mobile communications solutions specifically for clinicians, designed to be comfortable to carry and operated with one hand. By coding your highest-priority notification alerts, you can improve patient response times and reduce alarm fatigue. When you accept a patient request on your device, it is removed from other devices so your coworkers know that the issue is being addressed. When integrated with EMRs and staff-patient communications systems, clinicians have all the data they need right at their fingertips – all day long.

Infant and Child Security

Technology that acts as a personal security guard for each child or infant can prevent hospital abductions and mother-baby mix-ups; tamperproof, waterproof devices protect everyone in your pediatric ward. When transmitters are placed on a child, they automatically become active; devices report data every seven to 10 seconds, and alert you immediately if someone attempts to cut or tamper with a strap. Because the systems aren’t controlled through a computer, infant security solutions continue to provide protection even during emergency events or power outages. 

Wander Management

By utilizing RFID technology, you can protect wandering patients who may unknowingly put themselves at danger by leaving your building. We can design a system that meets the needs of your facility, allowing you to protect wandering residents while also allowing normal traffic flow for others who travel through the building. By integrating RTLS technology, patient location can be tracked and alerts can be sent based upon the patient’s location. Real-time integration sends alarms and alerts about wandering residents right to your mobile device.

Reporting – Analytics

Your organization is rich with data – you just have to capture it. Implementing healthcare reporting and analytics can help you make use of the information you already have (in EMRs, billing systems, and HCAHPS patient satisfaction surveys, for example). We’ll implement tools so you can analyze data and discover insights to drive better care and improve processes. When your decisions are supported by data, you can set appropriate staffing levels, promote areas of excellence to differentiate your organization, and set new hospital standards. You can also pinpoint areas of weakness, and find ways to address them. For example, by examining data from an RTLS system that monitors hand hygiene, you’ll know whether you’re in compliance – and identify staff members who need reminders about participation.

Safety and Security Partners

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