Customer Spotlight

ThedaCare Regional Medical Center - Appleton

TECHNOLOGIES: Fire and Security


Established in 1956, the 750,000-square-foot ThedaCare Regional Medical Center-Appleton in Appleton, WI, is one of seven hospitals and 35 clinics that make up the ThedaCare community health system in Northeast Wisconsin. ThedaCare hospitals and clinics are dedicated to world-class healthcare and medical technology.

Customer Needs

As standards from The Joint Commission continue to become more stringent, ThedaCare Regional Medical Center-Appleton wanted a fire and life safety partner it could rely on to ensure regulatory compliance as it works to improve patient care and safety. Previously doing all fire alarm system testing and inspections in-house, ThedaCare Regional Medical Center-Appleton wanted to bring certified testers on board so it could focus on other patient-care initiatives.


After first meeting CEC at the annual Wisconsin Healthcare Engineering Association (WHEA) Annual Conference, ThedaCare Regional Medical Center-Appleton learned about the value of working with NICET-certified technicians for fire and life safety inspections. Today, ThedaCare Regional Medical Center–Appleton benefits from:

  • Accurate, verifiable, and easily accessible 24/7 online reporting and compliance history that is backed up daily and archived off-site.
  • Having a life safety resource to call anytime for help during Joint Commission surveys and CMS inspections. When onsite inspectors need information about specific devices, CEC can provide ThedaCare Regional Medical Center-Appleton with the data it needs right away.
  • NICET-certified inspectors who are trained and qualified to work on any fire or life safety system.
  • Accurate pictures of all fire and life safety systems, knowing where failed devices are located, why they failed, and potential solutions to address the failure.

CEC provides accurate and timely data so we can meet The Joint Commission’s Environment of Care standards. CEC is our back-up for information. We call them anytime for help when surveyors are here.

Rick Helfrich Facilities Manager, ThedaCare Regional Medical Center - Appleton
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