National Czech & Slovak Museum
CORPORATE
The National Czech & Slovak Museum & Library’s mission is to inspire people from every background to connect to Czech and Slovak history and culture. Its facility was moved to a new location after surviving the Iowa Flood of 2008. The rebuilt facility is 50,000 square feet in size, and is LEED-certified. More than 54,000 visitors visit the museum annually.
Customer Needs
During regular conference calls with its board of directors, the National Czech & Slovak Museum & Library had to deal with poor sound quality and distracting background noise – and communication problems as a result. Hearing-impaired board members made it even more vital that these audio problems be addressed in order to hold efficient meetings and calls. The staff was also looking for a conference call upgrade that could be completed quickly; their goal was to get the technology implemented before their next meeting with the board of directors.
SOLUTION
CEC eliminated the National Czech & Slovak Museum & Library’s standard batwinged conference phone solution and integrated a quality AV conferencing solution that was ready in time for the museum’s next audio conference with its board of directors. With this communications solution now in place, the National Czech & Slovak Museum & Library has:
- An easy-to-use touchscreen panel that controls conference call audio features with simple, intuitive commands.
- Hanging conference microphones that pick up voices in a 360-degree area, and ensure that all callers can hear every word without the distraction of background noises or audio interference.
- An audio conference system that allows everyone on the call – including those with hearing impairments – to follow along during meetings.
- Increased efficiency during conference calls. This audio technology reduces the need to repeat information and explain what’s happening to remote callers who aren’t in the room to follow the conversation.
- Improved call satisfaction for board members. Callers who used to have difficulty hearing and following along during conference calls no longer complain about the poor sound quality.
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